Sorido Bay Resort

PAYMENT :

• Payment of full invoice amount or 25% deposit is required to confirm bookings.
• Full payment is due 45 days before arrival for all bookings.
• Bookings may be cancelled without notice if payment terms are not met.
• Cancellations incur charges.
• Payment methods include credit/debit card (except Amex) via TransferWise or bank/EFT/wire transfer.

TRANSFERWISE :

• A payment option that accepts bank transfer or credit card in various currencies and accounts.
• Fees are displayed during the payment process.
• Payments should be sent to [email protected] TransferWise account.
• TransferWise account details are available upon request.

BANK TRANSFER/EFT : a payment option that requires the following steps:

• Use the account details on the invoice and the exact beneficiary/payee name “PT. PAPUA DIVING”.
• Pay in the same currency as one of our accounts to avoid exchange charges.
• Send a bank receipt to [email protected] to confirm your payment.
• Pay all the bank charges and select ‘payer pays full transfer fees’.
• Be aware of the additional charges by intermediary banks and the possible difference between the invoice and received amount.

EXCHANGE RATES : All prices are based in EURO and exchange rates used will be calculated on the day the booking is created.

• Cancellations must be written and sent to [email protected].
• Cancellation fees vary depending on the time of cancellation and the invoice value per person.
• No refunds for cancellations made less than 30 days before arrival, no-shows, late arrivals, early departures, or unused dive packages/courses.
• Refunds for bookings via travel agents must be claimed via the agents.
• Refunds outside of the terms are a matter of insurance.